1. Return Eligibility
Eligible products may be returned within the stated return window when unused, undamaged, and kept in original packaging. Custom or made-to-order furniture may not be returnable unless defective.
2. Damaged or Defective Items
Please report damaged or defective items as soon as possible with clear photos of the product and packaging so our team can help quickly.
3. Refunds
Approved refunds are processed after inspection. Processing timelines may vary depending on the original payment method and payment partner.
4. Support
For return questions, contact the Carom Studios support team with your order details.
